WHAT'S THE CATCH? ARE THESE THE SAME
EXCURSIONS THAT MY SHIP OFFERS?
No catch. Just real
discounts, all the time. No timeshare
presentation - nothing. Just saving
you money in Mazatlan - that's what
we do. Yes, these are the same
tours your cruise ship offers and even
more to choose from.
what if my ship doesn't port?
do i get my money back?
We are proud to feature
Mazatlan's only No-Port, No-Pay policy.
If during your
sailing, your ship doesn't make port
as scheduled due to weather, mechanical
failure or other unforeseen circumstances,
just give us a call or drop us an e-mail
to let us know (please tell us as soon
as you know!), and we'll be happy to
refund your money 100% - no service
charges or other hidden fees.
We know how to take care of our customers
- after all, you're the ones taking
care of us! See
our terms and conditions
for complete details.
why should i book my excursions through
There are so many reasons!
FAQs to see all the great reasons
to book your excursions with us.
Among others, you get our local expertise,
you get our exclusive discount card
free with your reservation, we have
a great cancellation policy (see our
FAQ for details), we get exclusive privileges
for our guests on some tours, toll-free
English-speaking customer support, and
of course - you save SO much money!
HOW DO I BOOK AN EXCURSION THROUGH
You can either use the online
booking forms located at the bottom
of each tour page, or you can call us
toll-free at 1-866-471-4157 from the
U.S. and Canada. Follow the on-screen
prompts to complete your checkout.
You will receive an e-mail receipt immediately,
and within 24 hours you'll receive an
electronic ticket that you'll give to
the operator on the day of your tour.
HOW DO I CONTACT YOU ONCE I'M IN
You can call us toll-free
HOW FAR IN ADVANCE DO I NEED TO RESERVE
MY SHORE EXCURSIONS?
The sooner the better.
A minimum of 24 hours in advance is
required, but activities do sell out,
so make yours as soon as you know that
you want to take it.
I'M THINKING OF BOOKING 2 EXCURSIONS
DURING MY STOP - SHOULD I?
Before booking two excursions
in one port of call, please call us.
We'll be happy to help you plan your
schedule so that you pick only excursions
whose schedules will work together,
and with your ship's schedule, and let
you know if you're cutting it too close.
i'm on a cruise ship - how do I find
my EXCURSION departure point?
Many of our tours will pick
you up at the cruise pier. For
those that don't, just take a taxi -
quick and easy. Just follow the
instructions on your ticket.
We also offer Shore
Costa Maya, and