CUSTOMER FEEDBACK

We get this question a lot - "how do I know I can trust you?".  Another good one is "why should I choose you?".  Always a hard question to answer - what do you say to that?  Well, on this page, we'd like to let our customers do the talking! It takes a little something special to make people want to take time out of their lives to drop us a note to thank us for helping them to have a good time.  Here are some of the folks who have done just that.  Thanks for the warm fuzzies! Let us know how you thought our service was We love to hear from you!

Customer Feedback

"Our walking tour in Mazatlan was so informative and between the air conditioned van and walking the historic streets we (Bernice) loved our guide.  She gave us a real insider's view.  Thank you for the wonderful value and unforgettable memories!" - Joy from Brentwood, California 

"Just wanted to let you know that we had a terrific time at Deer Island. The catamaran crew was wonderful, excellent service & delicious food. I am so glad I found your company...I will put a nice note on Trip Advisor about our day at Deer Island!" - Jackie from Millbrae, California

"Hi guys! We are back from our cruise and  wanted to thank you.  Thanks for getting the e-tickets to us in time for our Mazatlan excursion.  Also thanks for the excursion!  It was fun to be going on the same excursion with people who purchased on the ship and know that we paid far less!  We did the Stone Island excursion with the ATV rides.....and still paid less than those from the ship who just bought the Stone Island trip without ATV's!  Also...the guys at the beach club were terrific.  Jorge was our guide and he was excellent!  We had a wonderful day.  We have used you in the past for our trips to Mexico...and will again!" - Bob & Kathy from Colton, Colorado

"Thank you very much for the promptness of your e-mails and for your very courteousness on the phone. It has been a pleasure dealing with your organization, it's very user friendly and efficient. Keep it up!" - Orrett from Hempstead, New York

"We just went on the Stone Island Tour and we had an amazing time. We were picked up once we arrived from our cruise port. You actually take the ride from the port to this shopping center and that's where we found a man with our names on a board for the Stone Island Tour. Some of our friends were able to purchase their tickets with him as well since they missed out purchasing it online with he rest of us. We then got in these little cute cars/ trucks that took us to the ferry boat that gave us a tour around the ocean. I think next time I will not take that tour because it was fairly long just to see a few caves. Some people were dropped off at Stone Island instead of taking the ferry tour so I think I will do this next time. Then you take another car ride to the beach where you will have your free lunch (I got the combo which was very good), open bar was great, and you get to do your activities here. We did the horseback riding, boogie boarding, and ATVs....it was all soOoOoOo much fun! For the price, all this was so worth it! We alos got coconut drinks for $2 where you drink it right out of the coconut with a straw, & hair braiding & temporary tattoos that lasts quite a while (I still have mine on). The Stone Island Tour really made my experience a wonderful one. I would definately do it again and recommend this to anyone! Thanks so much!" - Kitta from Sonoma County, California

"What a great way to have fun in Mazatlan! Even my kids who never have been kayaking before had a great time! [on the Deer Island Kayaking Tour] Thanks for making our day in Mazatlan one to remember!" - Craig from Tucson, Arizona

"We just returned from our cruise today.  We did the Stone Island Tour and had a great time.  Pollo our tour guide is truly a great asset to your company.  He kept us entertained on both the tractor ride and the boat ride. We had a blast!  I surely will recommend your company to all my friends and family. We plan on taking this cruise again in December with our grandchildren and will book this tour with you again!" - Roberta from Long Beach, California

"It has been about a month now since we did the cruise and went on the Deer Island Kayaking excursion with your company.  I was extremely impressed that when we got off the ship that the tour leader was looking for us and we had no trouble connecting for the day.  We had a really good outing and enjoyed it very much.  We were back to the ship with time to spare.  THANK you for an excellent day.  Thanks for a really good day.  The food was wonderful, the guides friendly and helpful, the beach was great too!" - Don from Flagstaff, Arizona

"The guided tour in Mazatlan was over the top. The guides and drivers were exceptionally knowledgeable, courteous, and just plain fun to be with. The Copola Tour was a joy and the separate driver and guide set up allowed for constant questions and answers. The people in the small towns were delightful and our guide was willing to give us time to just relax and wander in the quaint surroundings." - Eddie from Hagerman, New Mexico

"I wanted to thank you for the providing the Mazatlan 4X4 Outback Tour.  This tour was awesome.  I would recommend it to anyone who wanted to get off the beaten path and see a real working Mexican village.  Our tour guide Auggie was fantastic!!!  Thanks Again!" - Donna from Valley Center, California

"On Tuesday, February 17th, my husband, brother and I (a young 60-year-old woman)  went on this Backcountry ATV Tour in Mazatlan. From start to finish it was an excellent experience.  We were on a cruise ship and easily got a taxi for the less than 20 minute ride to a beautiful hotel for pick up.  By the way, the ride to the hotel showed us so much of the very long and beautiful Mazatlan ocean boardwalk. Joel picked us up and we had another great ride through parts of Mazatlan that were far away from the tourist areas. The area where we met was a nice little hacienda type area where we got all of the simple safety information on a lovely tree-covered patio.  After a little lesson on acceleration and braking, we were off on about a 30 minute ride across the countryside to an unbelievable destination. We arrived at a completely secluded beach with open sand as far as one could see. There we could take off on our own going up and down the pristine sand riding along by the most beautiful ocean for a good 30 additional minutes!  It was truly breathtaking!  The ride back was great and we were pretty dusty and dirty showing that we truly had been on a backcountry adventure. We returned to the same lovely patio area and had the opportunity to buy beer for two bucks, soda, water and fresh fruit.  Joel was an amazing guide who gave us lots of information about the area and couldn't have been friendlier. The ride back to the ship was equally impressive as our driver took the time to show us many sights in Mazatlan and even took us through the historic district. Of course we tipped him with great gratitude as we were beneficiaries of this "extra" sightseeing. I'm certain this must be the best ATV tour one could get in Mazatlan and perhaps all of Mexico!" - Kathy from San Diego, California

"I wanted to let you know that we did the Stone Island Tour on the 19th and thought both it was fabulous!  All guides were excellent and really made our trip memorable! Thanks for everything!" - Ann from Bonney Lake, Washington

"It is too bad that we were not able to do [our fishing trip] because of the fog and the closure of the port.  Thank you for great customer service and getting [our No-Port, No Pay Refund] taken care of.  We did have great weather the next day in Puerto Vallarta and the group did enjoy both the Zip Lining and Yelapa tours that we booked through your company.  We are avid cruisers and I’m sure we will be visiting again in the coming years and we’ll use you services then.  I’m also a cruise travel agent and I’ll recommend you to my clients!" - Steve from San Ramon, California